AWS status is green. Your product is still down.
When AWS is healthy but customers still see errors, timeouts or slow recovery, the problem is usually inside the environment: architecture, scaling, deployments, observability, dependencies or recovery design. We review the AWS workloads that matter most and show your team what to fix first.
Sound familiar?
AWS is not down, but your product is
What we look forSingle points of failure, overloaded components, dependency failures and account-level limits that do not show up on the public AWS status page.
See the review →The same incident keeps coming back
What we look forRecurring alerts, manual fixes, missing root-cause work and changes that clear the symptom without reducing the next failure.
Break the pattern →Releases feel risky
What we look forDeployment paths, rollback options, migration steps, pipeline controls and release windows that increase outage risk.
Make releases safer →Scaling is unpredictable
What we look forAutoscaling gaps, database bottlenecks, queue backlogs, traffic spikes and workloads where growth creates instability.
Find the limits →Recovery is assumed, not proven
What we look forBackup coverage, restore testing, disaster recovery paths, RTO and RPO assumptions, and what happens when a critical dependency fails.
Check recovery →Alerts do not tell you what matters
What we look forMonitoring gaps, noisy alarms, unclear ownership and missing runbooks that slow down diagnosis during incidents.
Reduce noise →Build a more resilient AWS environment.
The review turns outage symptoms into a practical reliability roadmap.
Architecture and high availability
- Single points of failure across compute, data, network and shared services.
- Multi-AZ design, failover paths and service dependency risks.
- Capacity limits, scaling behaviours and bottlenecks under load.
- AWS Well-Architected reliability checks where they help.
Operations and incident response
- Alert quality, operational noise and missing ownership.
- Runbooks, escalation paths and incident handover gaps.
- Logging, metrics and traces needed to diagnose issues quickly.
- Recurring incident patterns and root-cause follow-through.
Recovery and release safety
- Backup coverage, restore testing and disaster recovery readiness.
- Deployment safety, rollback paths and change-control risk.
- Database, queue and migration risks during releases.
- Prioritised fixes that can be handled by your team or by base2.
What happens next
From "we had another outage" to a clear reliability plan should not take months.
Book a chat
Tell us what went down, how often it happens and which workloads matter most.
We scope the review
We agree the AWS accounts, workloads, access boundaries and incident history to inspect.
We show the weak points
You get prioritised findings across reliability, recovery, operations and deployment safety.
You choose the next step
Hand the roadmap to your team, ask us to fix specific items or move into managed AWS coverage.
Teams that needed AWS to scale without becoming fragile.
They take the time to understand the business and help make decisions together about high availability, growth and effective cost management.
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LogicSaaS reduced key-person risk, improved stability and resilience, and kept developers focused on software instead of infrastructure.
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The migration was smooth. The insights and experience from the base2 team really showed and we went live without any issues.
Read case studyAudited, certified and AWS-specialist
ISO 27001
AWS DevOps Competency
AWS SaaS Competency
200+ customers, 1000+ AWS migrations, 18+ years on AWS.
Start with the outage pattern.
30-minute chat, no pitch deck. Tell us what keeps going wrong and we will help you decide whether a reliability review is the right next step.
Frequently asked questions
Is this an AWS outage or AWS status page?
No. This is for teams whose product has downtime, incidents or slow recovery while running on AWS. We review your environment, not AWS global status.
What does the review cover?
High availability, scaling, incident response, observability, deployment safety, backups, restore testing and disaster recovery readiness.
Is this a Well-Architected Review?
We use the AWS Well-Architected Framework where it helps, especially the reliability pillar, but the output is a practical roadmap.
Can you help with live incidents?
This starts with a focused review. Ongoing managed AWS coverage can include incident response and operational support.
Do you need AWS access?
Usually yes. Read-only AWS access, architecture context and incident history help us assess the environment accurately.
Can you fix the findings too?
Yes. Remediation can be scoped as a focused fix, platform engineering engagement or ongoing managed AWS service.