Get supported on Jentrata MSH
With over 99% customer satisfaction, base2Services’ Jentrata MSH support offers the peace of mind needed to run Jentrata in production without sacrificing any of the simplicity and flexibility you have come to expect from Jentrata. From basic support best suited for development-time questions to 24x7x365 production support, base2Services has a support offering to meet your needs.
In addition Jentrata Open Source releases are completely supported by base2Services Jentrata MSH subscriptions. base2Services provides all the enterprise capabilities, experience and implementation guidance you need to run Jentrata in production.
Let us know how we can help you
Jentrata Support Subscriptions include a combination of tools and support to ensure that your usage of Jentrata is low risk and maintains peak performance throughout the life of your Jentrata implementation. The 15+ years of enterprise experience combined with the design and delivery of many large scale messaging and B2B systems makes Jentrata a tremendous partner in any B2B integration work.
Find out more
Want to find out more about Jentrata? The Jentrata Community websites gives you all the information you need. The Jentrata community websites gives you access to the mailing list, forums and the latest source code.
Subscription models available
| Features | Self Managed | SaaS Managed |
|---|---|---|
| Pre-packaged Jentrata |  |
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| Managed Jentrata | |
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| Named Accounts | 2 | 2 |
| Number of support incidents | 15 | unlimited |
| Support hours | 9am-5pm AEST | 24x7x365 |
| Response time | 24 hours | 1 hour |
| Maintenance and software update notification | |
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| In house installation | |
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| base2Services’ managed | |
Contact us to speed up your B2B gateway journey.
Benefits of our Jentrata Subscriptions
- Access to the experts that maintain Jentrata.
Reducing the effort you require by up to 40% and getting you to market faster - An active 24x7x365 support team.
A guaranteed response that helps solve your issues. - A full managed service option
Eliminating the effort required by your developers. - Maintenance and patch updates.
Ensuring your are kept up to date with the latest fixes and bug fixes. - A complete ESB platform.
Integrate, route and transform messages faster and easier following industry standard patterns. - Supporting ebXML, AS/2 & AS/4.
No need to worry about compliance and compatibility with certified partners.
Contact us and get started.