Support

By using base2Services to support internally built applications, AMRS has saved over $80K per annum in support resources, reduced overall infrastructure costs by $50K and improved service levels to 99.98%. This has allowed them to allocate resources and efforts to improving revenue taken from the systems.

support team

Delivered by Plonck

base2Services has established Plonck to provide realtime disaster recovery, scalability and cloud support. We do this with our tools we have built, our people and our experience. Is it time you considered your DR strategy?

Our People

base2Services provides skilled IT support for servers and applications. If your business relies heavily on Open Source IT infrastructure then it is important to engage an experienced IT company that delivers business grade support and advice.

Our experienced support analysts resolve problems quickly and efficiently minimising disruption to your business and improving productivity and system uptime. With our team of friendly engineers and knowledgeable consultants at your disposal you can have confidence in your Open Source IT infrastructure.

The necessary assurance needed to use Open Source technologies within a production environment with experienced Open Source support staff.

Overall internal operational costs are reduced and internal resources are allocated to business initiatives with base2Services support maintaining operation of existing systems.

Our Frameworks and Products

The tools we use are industry best practice. We have put the effort in making these tools work for our customers in a repeatable way. Every customer is different but the basis of what needs to be supported is built into the frameworks of our support. Giving you the comfort that nothing is new to us.


Contact us today

Call us directly or email us via the contact page.