To improve costs in an ever competing market, companies need to quickly mobilise field staff, capture information from field staff faster, analyse the information almost immediately and provide accurate and faster information back to clients. Internal systems for scheduling of work and taking customer bookings need to be improved and with many field services organisations varying the contracts with customers, the ability to produce new system contracts with variations is a real problem.
With unique client needs, no system in use in your organisation today has the ability to quickly keep up with the demands of the clients, making the execution of a new contract difficult and time consuming. The need to do this and to keep costs low is key to your needs and to keeping you competitive in the market place. Internal business processes may change depending on individual client contracts and you require a workflow system that can help you manage such changes.
base2Services partners with some of the biggest names in Field Services, enabling them to quickly meet the demands of new contracts whilst maintaining high levels of service for existing contracts.
Our current Field Services portfolio includes Government agencies, Utilities based services and Security patrol services. We have developed a mobility solution that can quickly meet your needs and your clients
Alistair Legge – CTO, Service Stream